Seguin Jewelry in Seguin, TX Closed now

Reviews about Seguin Jewelry

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  August 21, 2020, by Christa Strauss
  I've never written a review before, but I am so disappointed about my experience that I feel compelled to share. I took my diamond solitaire engagement ring in to be repronged. At the time, I asked about the ring's thinning shank with the younger lady at the counter. She asked the jeweler, who said that we could replace the shank later, but it had a little more life in it. When I picked up the ring, the sales clerk mentioned that they "put a bead" on the shank to shore it up. A few days after wearing the ring, my finger began to swell. Every morning it was stiff and I couldn't bend it. This only happened to the finger with the repronged ring. I had never had this happen before. After a few weeks of pain, I went back to the jewelers. They said that they hadn't done anything to the ring to cause this, and that I must have gained weight. Given the fact that this was only happening on one finger, and I could wear all of my other rings with no problem, I thought this was ludicrous, but I agreed to have the ring resized. By this time, my finger was so swollen that they had to cut off the engagement ring, as well as my wedding ring, which hadn't left my finger since my wedding. They charged me for the resizing of both rings, even though I'd never had a problem with the ring before the repronging. Now the resized ring is much too big, and I rarely wear it due to the fact that it almost falls off my finger. I recently took the ring into another jeweler. They showed me with their magnifying tool that the new prongs were pitted with enormous holes. They said that this was due to the fact that Seguin Jewelers used cheap gold plating, and that I would have to get the ring redone again sometime in the future. I now realize that I spent well over $300 at Seguin Jewelers for both an inferior job AND for additional work that was surely due to something they did to the ring that I now cannot wear until I spend MORE money at a better jeweler. Although I strive to use local businesses, I do NOT recommend Seguin Jewelers.
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  June 09, 2019, by Aziz Ali
  I went to get my silver necklace polished, the owner said it would be too much work and was very hesitant on wanting to polish it and did nothing but complain about it when I further tried to confirm that he wouldn't do it. So I took it to another local jewelry shop and they cleaned it right up with no problems or complaints. So if you want to get it polished don't bother going here they'll just waste your time.